RETURN POLICY

若遇上缺貨 If product is out of stock

•日本確認缺貨後，我們會盡快通知客人
After Japan confirms that the product is out of stock, we will notify the customer as soon as possible

•客人可選擇退款或換款
Customer can choose to refund or exchange

退款須知 Refund Policy

•若日本缺貨後會通知客人及盡快安排退款
After Japan confirms that the product is out of stock, we will notify the customer and refund as soon as possible

•如非斷貨貨品，一律不可退款
If the product is not out of stock, refund is not applicable

更換貨品細則 Exchange Policy

•所有訂單確認付款後一律不可更換顏色、款式及退款
Once the order is confirmed, exchange or refund are not allowed

•若客人收貨後有嚴重品質問題可聯絡我們再作跟進
If the goods got serious quality problems after received, you may contact us for further follow-up